Stay responsible while having fun
sonna101 believes that entertainment is truly enjoyable when it is experienced within limits. Our safe gaming tools keep you in control at all times.
Why is responsible gaming important?
Our commitment and core principles
At sonna101 we view online gaming as an entertainment experience — not a source of income. Responsible gaming means staying aware of your budget, time and mental state, and never letting gaming take priority over other responsibilities in your life.
We know that for some players gaming can get out of control. That is why our platform offers various self-control tools, the ability to set personal limits, and the option to take a temporary break or permanently close your account if needed.
sonna101's responsible gaming policy applies to all users. We are committed to ensuring the protection of every user. Our goal is to create an environment where fun and safety go hand in hand.
Gaming is for entertainment only — not a solution to financial problems. Always play within your means.
This platform is for people aged 21 and above only. Account registration by minors is strictly prohibited.
Our 24/7 live chat support is by your side for any issue — speak to us in Bangla.
Our responsible gaming tools
Use these 6 special features to keep yourself protected
Set deposit limits
Set your own limit on how much you can deposit per day, per week or per month. Once a limit is set it takes effect immediately, and a 24-hour waiting period applies if you want to increase it.
Bet amount limit
Decide in advance the total amount you will wager within a set period. This feature protects you from going over budget and keeps gaming enjoyable.
Time-out break
Take a temporary break from 1 day up to 6 weeks. During this time your account will be completely inactive. Clear your head and come back — sonna101 is always waiting for you.
Self-Exclusion
If you feel gaming is having a negative impact on your life, choose long-term or permanent self-exclusion. No promotional messages will be sent during this period.
Session time reminder
Receive an automatic alert after playing for a set amount of time. Set how many hours you want to play in advance — when the time is up the platform will remind you to take a break.
Gaming history review
View your complete history of deposits, withdrawals and bets at any time. Stay aware of your gaming habits through transparent information and make decisions when needed.
Signs of problematic gaming
Seek help if you notice any of the following signs in yourself
- Spending more money on gaming than you can afford and placing more bets to recover lost money.
- Prioritising gaming over spending time at work, with family or with friends.
- Feeling uncomfortable, anxious or irritable when trying to stop gaming.
- Lying to family or friends about how much you game or how much you have lost.
- Taking on debt or spending savings to fund gaming.
- Repeatedly trying to stop gaming but failing.
- Using gaming to relieve stress, loneliness or feelings of hopelessness.
The golden rules of safe gaming
Follow these simple rules
Play for entertainment only
Gaming is not a way to earn money — it is entertainment. Never bet with money you need for living expenses.
Set your budget in advance
Decide how much you will spend before you start playing. Stop when you reach that limit.
Take regular breaks
Do not play for long stretches at a time. Take at least 15 minutes off every hour.
Do not play under stress
Stay away from gaming when you are angry, sad or anxious. Gaming with a calm mind is much more enjoyable.
For ages 21 and above only
sonna101 strictly enforces the 21+ age limit. Age is verified at account registration and identity documents may be requested at any time. We continuously work to protect minors.
If you suspect someone you know who is a minor is using this platform, notify our live chat support immediately. We are available 24/7.
sonna101's 5 commitments
We are firmly committed to keeping these promises to every user
Age verification
The age of all users is strictly verified. Accounts for those under 21 are not approved.
Transparent information
All bonuses, terms and conditions are presented with full transparency. No hidden terms.
Respect for personal limits
Once a limit is set, we respect it. Reducing a limit is immediate; increasing one is subject to a cooling-off period.
Impartial support
If you run into gaming problems we help impartially — without judgment and with complete confidentiality.
Secure data
Your personal and financial information is fully protected through SSL encryption and advanced security measures.
Round-the-clock support
Our 24/7 Bangla live chat support is always ready for any question about responsible gaming.
How to get help
Do not face gaming problems alone
Tell us about your problem through sonna101's 24/7 Bangla live chat support. Our expert team will help you set up the right tools and take the necessary steps. Everything you share will remain completely confidential.
Live chat — seven days a week, twenty-four hours a day, Bangladesh Standard Time (UTC+6).
Email us for any responsible gaming request — setting deposit limits, self-exclusion or closing your account. We respond quickly.
Email: [email protected]
How to self-exclude
Responsible Gaming FAQ
Find answers to your common questions here
Enjoy yourself safely
Play responsibly, stay within your limits and enjoy gaming purely as entertainment. Read our FAQ to learn more or browse the game categories.